Holly MacNeil
Practice Manager
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Holly oversees the efficient operation of the hospital as a whole and creates a welcoming workplace for our team. Her professional interests have been emergency medicine, the well-being of team members, and mental health support within the industry.
Holly grew up on a small farm on the Bras d’Or Lakes in Cape Breton. It was there that working with animals evolved from being a lifestyle, into a lifelong passion. Throughout her career, she has enjoyed working in small animal clinics, mixed practices and emergency medicine. Her journey began by completing her Veterinary Assistant Diploma with Eastern College in 2009 and in 2015 she completed her Bachelor of Animal Science degree from Dalhousie University. Her recent time in emergency medicine has allowed her to work alongside some of the best veterinary staff in the province and grow her leadership skills. She now looks forward to supporting her team in their professional growth.
In her free time, she enjoys gardening, creating art and adventuring with her little girl, their dog Penny and their cat Jack.
Jennifer Sutton
Support Staff Assistant Manager
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Jennifer graduated with a diploma of Veterinary Administrative Assistance, honours, in 2008. Her first years were spent as a receptionist and assistant in mixed general practice, but curiosity about trauma and critical care brought her to emergency medicine in 2012. Direct patient care in a fast-paced environment, and helping a shift run smoothly is her vet med passion. Jenn is at her best on a full moon night in the ER when she can help the team manage an unpredictable and intense caseload.
Jenn’s likes include fancy kitties, dalmatians, cardio workouts, fresh PCV clay, beautiful ink paw prints, and bad puns. She dislikes unbalanced centrifuges, when Starbucks is closed, and beeping IV pumps.
Courtney Lynch
Office Manager
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Courtney will oversee our client care representatives. She and her team work hard to help make your experience with Coastal Care run smoothly and efficiently.
Courtney attained her Veterinary Assistant & Administration Diploma in 2004 and has since been a strong asset to many clinics throughout her career. Over the years she has worked in both general practice and referral practice settings. But, in 2017 she found her true calling in emergency medicine. She thrives on helping create a strong team all around and fostering meticulous attention to detail in their work. She is often supporting the team from both the front administration side of things and hands-on with patients out back. She enjoys one-on-one time comforting patients, client communication and keeping owners updated on in-patients.
Courtney enjoys spending all of her free time with her two young boys.
Megan Dempsey
Referral Services Coordinator
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Megan oversees the booking and coordination of our specialty services.
Megan graduated from the Veterinary Assistant Diploma Program, with honours, at Compucollege (Eastern College) in 2006. She spent the first 13 years of her veterinary career at a single, general practice in Bedford. During her time there, she loved building relationships with clients and their pets. In early 2020, she started working in emergency medicine to expand her veterinary skills. Megan is incredibly excited to have joined our team as the face and voice of the specialty services portion of the practice. She looks forward to meeting you and your family members!
Megan shares her life with her fiancé, their tabby cat Lou, staffy mix Logan and a menagerie of reptiles including snakes. She also is an avid thrifter who loves a great find.
Meet Our Management Team
Caring for Pets in Atlantic Canada
Our specialists are pleased to accept new patients by referral from primary care veterinarians. Our emergency service welcomes all clients – 24/7/365.